Our orders are processed and shipped quickly. If you need to make changes to your order please Contact Us as soon as possible so we can see what we can do to help!
You will receive a confirmation email containing a tracking link as soon as your order has been dispatched from our warehouse so that you can follow your package while it’s on the road!
Ordering online with WooBamboo is quick and easy, see the simple steps below:
You will receive your order within 2-5 working days.
This is the main thing that sets us apart. Instead of using the typical petroleum-based, non-recyclable plastic like most toothbrushes, we use bamboo. Beautiful, natural bamboo. Our brushes work just as well, and last just as long as the typical brush. So why not go natural?
WooBamboo toothbrushes are made with the same type of high-quality bamboo that cutting boards are made from: moso. It’s organically-grown in the bamboo-rich mountains of China, and crafted in a family-owned workshop. Moso bamboo is also naturally anti-microbial, which is awesome for a toothbrush!
Our toothbrushes are packaged in recycled and recyclable materials. The backing cards are made with post-consumer waste, and are (re)recyclable. The plastic used is called polyethylene terephthalate (PET): arguably the most easily recycled plastic commercially available. Unlike other plastics that can be recycled once only, PET plastic is not only thinner than other plastics, but can be continuously recycled many times over.
But why use plastic at all?
Great question. And trust us, we get it. But there’s a reason. Several, actually.
1) Sterility. It’s a toothbrush, so you’ll inevitably be putting it in your mouth. The safest way to guarantee these puppies are clean is to deliver them to you sealed in our plastic blister packs.
2) Retail-friendliness. Every time someone decides to buy one of our eco-friendly toothbrushes, its one less plastic brush ending up in a landfill. So: We can only change the world if people actually buy our toothbrush. Sure, we can put them in a 100% biodegradable box instead of our blister – but they’re nowhere near as appealing to consumers. We feel that most of the decision is made when people can see how beautiful and natural our brushes are. And sitting on a shelf gathering dust in a paper box isn’t doing anything for the world. Is it a compromise? Yes. It is. Is it the most eco-friendly solution? No. But, again, looking at the big picture, our packaging is the best solution for the goal of replacing as many plastic toothbrushes as possible.
We print all of our collateral material and packaging on the highest percentage of post-consumer waste we can on as much certified sustainable paper as possible. Also, almost everything utilizes soy-based inks (including our packaging and even business cards). We don’t fax. We use paperless invoicing, and see no need for printed order forms.
We’re proud that orders over R600 are shipped free within South Africa.
Free shipping for all orders over R600 in main centres
R55 standard shipping for all orders under R600 in major centres. Receive within 3-5 business days.
R100 express shipping for all orders under R600 in major centres. Receive within 2 business days.
– Express shipping applicable Monday – Thursday. Orders need to be placed by 12pm.
– All express shipping orders placed Friday – Sunday to be delivered by close of the following Tuesday.
Additional R125 for all Power Stations, Plots, Farms and Remote Areas
Additional R322 for Consulates and Embassies
You will receive your order within 2-5 working days. Please note, incorrect shipping info may cause delays.
How can I track my order?
You will receive a confirmation email containing a tracking link as soon as your order has been dispatched from our warehouse so that you can follow your package while it’s on the road!
Can I provide a PO Box address for delivery?
We, unfortunately, need you to provide us with a physical address where someone will be present to sign for the order, this is a requirement of our courier service to ensure your parcel gets to you safely.
See below for 2 easy steps to redeem your promo code:
1. A discount or promo code can be applied to your Shopping Cart by firstly clicking the green **Checkout Button** in your cart:
2. This will take you to the checkout page where you can simply enter your unique **Discount Code** on the right of your screen where it says ” DISCOUNT CODE”. Then click **Apply**:
Please note: Only one reward or voucher code can be applied per purchase.
We use the local service provider PayFast to process our online payments and accepts payments using Visa, Mastercard and Zapper. PayFast also offers an instant EFT payment option.
At time of checkout, simply choose your preferred payment method. If you choose to pay by credit card, you will be requested to enter your card details. Your credit card will only be charged once you have selected to proceed with your order.
A bamboo toothbrush is a fantastic alternative to the typical plastic or nylon toothbrush – of which over 2 BILLION end up in the world’s landfills every year. The bamboo used in our brushes is sustainably grown, organic, BPA-free, naturally anti-microbial, durable, biodegradable, and hey- it’s stylish, too! WooBamboo also totes the highest quality Dupont Tynex bristles, so your dentist would approve, as well.
TOOTHBRUSHES
The bamboo used in your toothbrush is safely and conscientiously harvested from the bamboo-rich mountain regions of China, carefully monitored and quality-checked, to make sure what you put in your mouth is of the highest quality!
FLOSS
We source our stuff from the very best. Our eco-friendly packaging for our floss, as well as our natural, biodegradable floss is from our friends in Italy! We looked far and wide for the best supplier. And the beautiful country of Italy is where we stopped looking.
No. The bristles are made from Dupont Tynex nylon – one of the industry’s highest quality bristle materials. At WooBamboo, we’ve done an incredible amount of testing, and have found that claimed “biodegradable bristles” either AREN’T, or if they are they actually start to decompose in your mouth with just a week or two of use. Another alternative would be to use boar hair. Yuck. Instead, we decided to get the BEST POSSIBLE BRISTLE for your mouth, and the BEST POSSIBLE HANDLE for the Earth. We’re Dentist Approved, Mother Nature Recommended. 🙂
Great question. Since your WooBamboo toothbrush is not made of plastic, like other brushes, there are a few simple things to keep in mind. Any long-term wetness will definitely shorten the life of your brush, so please don’t let your toothbrush sit in water. When you’re done using it, shake it dry and place it upright in a holder or a cup (good advice for ANY toothbrush, actually!). Adding some coarse salt to the bottom of your toothbrush holder or cup will prevent any excess water from damaging your WooBamboo toothbrush handle.
Also, due to the nature of the brush, literally, you MAY witness the occasional bristle liberating itself from the handle. That’s because we don’t use glue. Only pressure secures the bristles into the brush. So if it happens, which is rare, don’t panic. Let it just serve as a reminder that you’re doing something good for the environment, and it’s not that big’a deal.
Lastly, like with ANY toothbrush: BRUSH LIGHTLY! There’s no reason to punish your gums OR your toothbrush by thinking harder is better. It’s not! Be gentle. Your gums, teeth, and toothbrush will thank you (in their own way).
No, no, no! It’s okay. We’re super “panda-friendly”! Panda’s don’t eat moso bamboo – and that’s what we use for our bamboo toothbrushes.
Your WooBamboo toothbrushes are the highest quality available. Also, the bristles are Dupont Tynex, one of the industries best-trusted bristle! You’ll never have to worry about bristle damage or quality issues with WooBamboo!
We’d be happy to speak with you about any questions or concerns you may have! simply email sales@woobamboo.co.za
We unfortunately need you to provide us with a physical address where someone will be present to sign for the order, this is a requirement of our courier service to ensure your parcel gets to you safely.
Yes of course! If you’d like to make a purchase for someone, please make sure to update the shipping address at checkout to the gift recipient’s address, you can also send them a personalised note on our very special grow cards.
Just add a note on the My Cart page in the special instructions box for us to write for you, or Contact Us with your order no and message you’d like us to include.
You will receive a confirmation email containing a tracking link as soon as your order has been dispatched from our warehouse so that you can follow your package while it’s on the road!
We’re proud that orders over R600 are shipped free within South Africa.
Free shipping for all orders over R600 in main centres
R55 standard shipping for all orders under R600 in major centres. Receive within 3-5 business days.
R100 express shipping for all orders under R600 in major centres. Receive within 2 business days.
– Express shipping applicable Monday – Thursday. Orders need to be placed by 12pm.
– All express shipping orders placed Friday – Sunday to be delivered by close of the following Tuesday.
Additional R125 for all Power Stations, Plots, Farms and Remote Areas
Additional R322 for Consulates and Embassies
From order confirmation, your order will arrive within 2-5 working days.
We’d love to hear from you! Please complete our Wholesale Enquiry Form and we will get back to you as soon as possible.
We like to keep in touch with our community of bamboo lovers, so from time to time, we send emails about new products, sales and other interesting content we like to share with our subscribers. To receive our WooBamboo news and stay up to date with the latest happenings, please sign up using the form at the bottom of our page and check your emails for your opt-in confirmation message. You will be asked to confirm your subscription. Don’t forget to whitelist our sending email address in your inbox to make sure our messages don’t end up in your spam inbox.
